FAQ's



Do I need to see a doctor first?    
No. The State of Maine allows any person to receive physical therapy for 10 visits or 30 days (whichever comes first) without a referral from a physician.  However certain insurers require a referral before they will authorize treatment.   Worker's compensation and No-Fault do not allow treatment without a doctor's referral.  If you have any questions regarding your ability to receive physical therapy, please call your insurance company first for information, and then our office.  



What can I expect during my first visit?
Upon your arrival you will be asked to fill out a few forms.  Please arrive 15 minutes early to complete this process.  For your convenience, these forms may be downloaded and completed prior to your arrival.  Click here to download forms.  After the paperwork is completed, you will meet with one of our therapists for a comprehensive evaluation.  If time permits you will then receive treatment for your condition.  Please  allow approximately 1 hour for the first visit.  Subsequent visits are generally 45 minutes to 1 hour (depending on your condition). 



What should I bring with me to my first appointment?
At your first visit you will be asked to provide a copy of your insurance information, your doctor's referral (if required) and reports from any diagnostic tests you may have received (X-ray, MRI, EMG, CT scan, etc).


What should I wear? 
Proper attire is essential in order to receive optimum treatment. The clothing you wear or bring should be suitable for exercise and allow access to the body area being treated.  We have tops and shorts you may borrow for your convenience.



What will a treatment be like?
Because no two people and no two conditions are the same, we cannot say what your treatment will consist of until you are evaluated.  Generally, visits are comprised of a combination of manual or hands-on treatment; therapeutic exercise; and modality such as moist heat, ultrasound, or electrical stimulation.


What if I need to cancel an appointment?

As a courtesy to our staff and your fellow patients, we kindly request that everyone arrive promptly for their visit.  Showing up late for an appointment may result in an abbreviated or canceled treatment session.  In the event you must cancel or change you appointment, 24 hours advanced notice is requested.  You will be charged $35 if you cancel or don't show on the day of your appointment.



How many treatments will I need?
This varies greatly with diagnosis, the severity of your condition, medical history, general health, and adherence to your home exercise program.  You and your physical therapist will usually discuss this during your first appointment.    


What will my insurance cover and how much do I have to pay?
There are many different insurance plans and policies on the market today.  Please call your insurance company with any questions you may have regarding your physical therapy coverage.  If you require further assistance, please call our office and our staff will assist you in verifying your coverage and navigating the insurance system.





















More questions?  Call us : 207-781-5540